Technological development is enormous, and the way we work has changed drastically in the last ten years. But in this process of automation, it is essential that people are not forgotten.

 

According to the World Economic Forum, in the Future of Jobs report (2016), a timeline was anticipated indicating that in the 2018–2020 biennium, work would be dominated by Advanced Robotics and autonomous transport, Artificial Intelligence and Machine Learning, and finally, by advanced materials, biotechnology, and genomics. Where do we stand now that we have entered this period? Advanced robotics and autonomous transportation are at our doorstep. The advantages they offer are immense—but what about the challenges? Also immense. Artificial Intelligence is now part of our daily lives and has entered the lives of everyone—companies and citizens—at an incredible speed and without prior warning. So, what now?

 

The Future of Companies and the Impact on Human Resources
We live in a global, constantly evolving world. Technological development is enormous, and the way we work has changed drastically over the past ten years. This reality, in addition to impacting companies and the way they design their products and solutions, also has implications for human resources. During Web Summit 2017, Sophia the Robot—the world’s first robot citizen—dedicated part of her talk to discussing precisely this topic. One of the technologies that will be responsible for redefining professions and the role of Human Resources is Artificial Intelligence. What are the impacts on the future of companies?

 

The challenge that arises with Artificial Intelligence is understanding how managers—especially those in Human Resources—can view this technology as a useful tool for managing the company and its employees. How can new technological trends help companies? First of all, it’s important to keep in mind that AI does not function alone, and the information it uses comes from another trend: Big Data. One of the potential uses of Big Data is the ability to identify, through numbers and data, not only the best talents for open positions within the company, but also the areas where employees can bring the most value to the business—thus also increasing productivity. Another aspect to consider is the fact that AI, like robots, will contribute to a profound reshaping of how work is done, including the workspace itself.

 

The Future of Companies and the Impact on Human Resources (conclusion)
In this context, it’s worth highlighting that in the process of automation, it is essential that people are not forgotten. The ability to motivate and inspire will be key for the success of this transformation. More than ever before, leaders will need to be empathetic, with the ability to listen, read the environment, and act in accordance with what the organization and its people need. Leaders must also be able to communicate effectively, helping to ease employees’ fears by showing them the benefits of this process and how each of them can contribute to the company’s success—as well as their own.

 

 

Source: Público